Creative Wales Marketing and Research Privacy Notice

The Creative Wales team respect and wish to protect the privacy of the users of our services. As part of our delivery, we will sometimes need to process some personal data about you.

Processing your personal data is necessary in order to enable the Welsh Government to carry out its duties and responsibilities as part of its public task, and where we are marketing our services to you, we will only do so with your consent.

The Welsh Government is the data controller of personal data collected and used by Creative Wales for the purposes listed below.

Creative Wales’ Creative Industries Marketing Newsletter

If you sign up to the Creative Wales’ Creative Industries Marketing Newsletter then we will only use your personal information to administer your account and to provide the products and services you have requested from us.

We will send you news and information that we feel will be of interest to you from time to time about the creative industries in Wales including new case studies, initiatives and events you may be interested in depending on your role, company type and location. This information will be specifically aimed at driving growth across the creative industries, building on existing success and developing new talent and skills – positioning Wales as one of the best places for creative businesses to locate and thrive.

You are free to unsubscribe at any time by clicking the unsubscribe link in any email you receive from us, or you can email us at

Following industry standard practice, when you unsubscribe your email address will be retained on a system suppression list to ensure you no longer receive emails from Creative Wales.

Creative Wales Stakeholder Research

We will present you with the opportunity to be involved in research to help improve our services and policies. Completing these survey questionnaires is voluntary. The information supplied may be shared with a contracted research company for evaluation on our behalf and if you have agreed to be contacted for research purposes then you may be selected to receive follow up creative industries related research surveys from time to time.

We will give you an opportunity to renew your agreement to participate in research after three years, but this is voluntary. You may request to be removed from the list at any time by emailing us at

Creative Wales Beta Website Feedback

Your feedback will be used to help improve the Creative Wales website as a whole and on behalf of your business type and creative sector of interest. You may be contacted to provide further detail and additional feedback. On completion of the Creative Wales Beta Website feedback form on the Creative Wales website, your data will be stored until the end of the financial year. The information supplied on the feedback form may be shared with a contracted research company for evaluation on our behalf.

In order to send you relevant information as listed above, we will need to process the following personal information:

  • Name
  • Email address
  • Company name
  • Telephone number
  • Postcode
  • Local Authority
  • Business Type
  • Creative Sector of interest

Your personal data will be kept securely and will not be shared with 3rd parties unless they are delivering services on behalf of Welsh Government for the purposes listed above.

Under the data protection legislation, you have the right:

  • to access the personal data the Welsh Government holds on you
  • require us to rectify inaccuracies in that data
  • to (in certain circumstances) object to or restrict processing
  • for (in certain circumstances) your data to be ‘erased’
  • to lodge a complaint with the Information Commissioner’s Office (ICO) who is the independent regulator for data protection.

If you want to exercise any of these rights, please contact us using the details provided below.

If you have any concerns with how your personal data is being processed you can contact the Welsh Government Data Protection Officer:

Data Protection Officer Welsh Government Cathays Park CARDIFF CF10 3NQ
Email address:

You can also lodge a complaint with the Information Commissioners Office (ICO) who are the supervisory authority for data protection in the UK:

Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Telephone – Helpline: 029 2067 8400 (Wales Helpline) or 0303 123 1113 (UK Helpline)